Thank you for purchasing from pkshoes. We stand behind the quality of our products and offer warranty support for quality-related issues.

  1. Warranty Coverage
    We provide warranty support for manufacturing defects and quality problems under normal use.
  2. Warranty Period
    The warranty period is 30 days from the date of delivery unless otherwise stated on the product page.
  3. What Is Covered
    The warranty covers:
  • Manufacturing defects
  • Material defects
  • Serious workmanship issues
  1. What Is Not Covered
    The warranty does not cover:
  • Damage caused by misuse, abuse, or improper care
  • Normal wear and tear
  • Accidental damage
  • Damage caused by modifications or unauthorized repairs
  • Size or fit issues
  1. Warranty Claim Process
    To request warranty service, please contact us with:
  • Your order number
  • Photos or videos clearly showing the issue
  • A brief explanation of the problem
  1. Resolution
    After review, we may offer one of the following:
  • Replacement
  • Partial refund
  • Full refund
  • Other reasonable solutions based on the specific case
  1. Contact Us
    For warranty assistance, please contact us:
    Email:[email protected]
    WhatsApp:+86 18126818714